Coaching 4.0 - imDigital in the Supplier and Services List
imDigital is pleased to announce its inclusion in the prestigious List of Suppliers and Services – Coaching 4.0. This initiative, titled "Support for Business Models for Digital Transition", aims to assist 2,000 SMEs in integrating digital technologies, promoting the development of organisational processes and skills that drive companies’ digital transformation.
For more information about the List of Suppliers and Services – Coaching 4.0, follow the link below: Apply for support for business models for digital transition (Coaching 4.0 vouchers) - gov.pt
What's Coaching 4.0?
Framed within the national programme for Industry 4.0, the Coaching 4.0 initiative aims to promote the integration of technology in companies. By developing organisational processes and skills, this measure supports the digital transformation of business models, preparing organisations for the challenges and opportunities of the digital age.
imDigital Offer
imDigital offers a diverse range of service packages to support companies on their digital transformation journey. Here are the main packages available:
Services Pack nº 1 – CREATIO SALES CRM
- Lead Management: Efficiently capture, qualify, and nurture leads by automating repetitive tasks, allowing the sales team to focus on the most qualified prospects.
- Sales Process Automation: Creation of automated workflows for different stages of the sales cycle — from proposal generation to deal closure.
- Sales Forecasting: Advanced analytics and reporting tools to predict future sales with greater accuracy.
- Performance Analysis: Real-time monitoring of the sales team's performance, identifying areas for improvement and adjusting strategies as needed.
Services Pack nº 2 – CREATIO STUDIO BPM
- Project and Task Management: Establishing clear processes for project management, task assignment, and progress tracking.
- Internal Approval Automation: Creation of workflows that automate approval requests, such as expenses or leave.
- Customer Service Process Optimization: Automation of the customer service workflow, including automatic request triage and response time monitoring.
- Report and Analysis Automation: Data collection, report generation, and automatic distribution to stakeholders.
Services Pack nº 3 – CREATIO IURIS CRM
- Document Management: Effective organization of legal dossiers with an intuitive filing and search system.
- Team Productivity Analysis: Monitoring and recording the productivity of lawyer teams.
- 360º Vision of the Client: Recording all interactions with clients to provide personalized service.
- Integration with Third-Party Platforms: Integration with the Ministry of Justice’s CITIUS platform and invoicing software.
Services Pack nº 4 – ODOO CRM e ERP (Standard)
- Sales Process Automation: Lead generation and creation of automated workflows.
- Marketing Campaign Management: Contact segmentation and creation of Email Marketing and Social Marketing campaigns.
- Integrated Customer Support: Management of support tickets through an integrated helpdesk system.
- Customized E-Commerce: Offering the product catalog in an online store format, fully integrated with inventory.
Services Pack nº 5 – ODOO CRM e ERP (CUSTOM) + ODOO.SH
- Financial Management and Accounting: Management of the financial cycle, from invoicing to banking reconciliation.
- Manufacturing Management: Optimization and automation of production line management.
- Platform Customization: Adapting the ERP/CRM system to specific business processes.
- Integration with External Systems: Integration with e-commerce platforms, logistics systems, and financial tools.
Services Pack nº 6 – ODOO SUPPLY CHAIN
- Inventory Control and Optimization: Optimizing inventory management to reduce costs and improve operational efficiency.
- Purchasing and Supplier Management: Automation of purchasing processes and monitoring of purchase order status.
- Supply Chain Optimization: Management of deliveries and delivery route planning.
- Production Forecasting and Planning: Improving the accuracy of supply forecasts and production planning.
imDigital is committed to supporting SMEs on their digital transformation journey by offering innovative and customised solutions tailored to the specific needs of each company. For more information, please contact Luís Gonçalves, General Manager of imDigital, via email at luis.goncalves@imdigital.pt or by phone at +351 927 513 952.
