From manual partnership management to a fully automated academic collaboration with Creatio 

Industry: Education

The client group is a private Moroccan university focused on research, innovation, sustainability, and Africa-centered development. The institution offers programs in engineering, science and technology, artificial intelligence, agriculture, energy, economics, and public policy, with a strong emphasis on applied research and collaboration with industry. The university hosts several thousand students in an international academic environment designed to promote leadership, entrepreneurship, and technological advancement.

I The challenge

In a context of academic growth and expansion of the partnership network, a university in Morocco needed a solution that would allow to modernize and centralize the management of partnership requests, collaborations, and contracts.

Key Business Needs

Visibility over the lifecycle and approvals  of partnerships

Automate the reception of requests through Microsoft Forms

Centralize the management  of partnerships and collaborations

Key Challenges

• Manual and decentralized submission of partnership requests.
• Difficulty in tracking approvals and statuses of partnerships 
• Absence of a structured lifecycle for partnerships
• Limited visibility on ongoing collaborations  
• Lack of automation and standardization of processes.

The lack of automation and uniformity of processes impacted operational efficiency and partnership management.

I The Solution: Partnership Management with Creatio

With the implementation of Creatio, the institution achieved:

100%

 visibility over processes and partnership approvals

100%

of partnership requests automated through Microsoft Forms 

>200

 partnerships

Centralized Partnership Management 

• Automation of request and approval processes. 
• Structuring the partnership lifecycle 
• Integrated contract management 
• Significant reduction of manual work  
• Improvement of operational efficiency
• Scalable and adaptable platform to the needs of the institution

Fewer errors. Faster execution. Consistent decisions.

Key Integrations 

Creatio was integrated with:

• Microsoft Forms

Result: Partnership submission process fully digital and automated through Microsoft Forms.

1. 
   

With the No-Code Creatio platform and the integration with Microsoft Forms, the university was able to transform a manual and decentralized process into a digital, automated, and fully controlled model.

The result was a more efficient, transparent, and scalable partnership management, allowing the institution to strengthen its collaboration capacity and support the continuous growth of its academic and institutional network.